Feedback usually boils down to sending survey requests by email and responding to pop-up survey windows when browsing the Web. Then, there are the all too familiar people with a clipboard and pencil in hand (or tablet), approaching passers-by on the street. In more recent years, however, a new and somewhat different form of surveying has come on to the scene and one that stands a good chance of becoming the most effective – feedback kiosks.
These kiosks, as their name would suggest, are digital stands with a touchscreen tablet mounted on top, and placed in various strategic locations where people can input their feedback about a particular subject.